Fault reports

Any defects in the apartments and the building should be reported directly to the property maintenance company. Problems requiring urgent response must always be reported immediately by calling the maintenance company.

Fault reporting to property maintenance – Guide for residents

HEATING

WHERE TO BE REPORTED

Radiator venting, radiator valve repair

Property maintenance

Apartment temperature

Property maintenance

VENTILATION

 

Ventilation system faults

Property maintenance

Apartment-specific and property air conditioners

Property maintenance

Cleaning of cooker fan grease filter once a month

Resident’s responsibility

Cleaning of discharge valve externally every three months

Resident’s responsibility

Cleaning of replacement air valves in spring and autumn

Resident’s responsibility

WATER AND SEWAGE EQUIPMENT

 

Leakage and other faults of toilet fixtures, piping leaks

Property maintenance

Hand shower hoses, shower grips, bidet showers

Property maintenance

Opening of blocked sewers and odour traps

Property maintenance

Additional installations of toilet fixtures

Ask for permission from the landlord

Sink plugs

Resident’s responsibility

Cleaning of sinks and floor drainage

Resident’s responsibility

ELECTRICAL EQUIPMENT

 

Electrical system faults

Property maintenance

Cooker, cooker hood, refrigerator, freezer

Building manager

Hoods and bulbs of lamps, including cooker, refrigerator, oven and cooker fan lamps

Resident’s responsibility

Additional electrical installations

Resident must ask for permission from the landlord

Apartment fuses

Resident’s responsibility

Replacement of stones in the apartment sauna stove

Resident’s responsibility

LIFT

 

Lift

Maintenance contact information can be found in the lift

WINDOWS AND DOORS

 

Fixed seals in windows

Property maintenance

Repair of window frames, opening devices and fittings

Property maintenance

Apartment exterior doors, locks and fittings

Property maintenance

Mail box, nameplate and doorbell

Property maintenance

Interior door repair, locks and fittings

Property maintenance

OUTDOOR AREAS

 

Cleaning of yards, snow clearing, other yard work

Property maintenance

The rental agreement defines any fenced yard patios and areas which are under the resident’s care responsibility